Healthcare Collections

Firstsource Financial Solutions, Inc. approaches account collection with a blend of both a results oriented process and a concern for the dignity of the patient.

Healthcare providers are faced with the challenge of caring for patients that often is seen as a conflict to the business needs of being compensated for services. The use of a collection service can further strain the social image of the provider through insensitivities or a lack of specific healthcare industry knowledge.

Many self-pay patients have limited discretionary income to cover outstanding debt and therefore satisfy the numerous collectors that pursue them. Many of these agencies use tactics geared towards non-healthcare debt to obtain available compensation for healthcare. Firstsource Financial Solutions, Inc.'s healthcare operating environment assures the flexibility and social sensitivity necessary to maintain your positive community image. We implement a proven process that utilizes scoring and modeling to determine probable ability and desire to pay to help select recovery strategies and maximize results.

The benefits to the healthcare provider include:
  • The strength of a company with both national scope and regional expertise acquired through our local presence.
  • A healthcare operating enviroment that respects the dignity of the patient and your image in the community as caring health professionals.
  • A systematic approach to the collection process that utilizes technology and credit scoring strategies to maximize dollars collected.

Healthcare Collections
  • Custom telephone & collection campaigns
  • Small balance collections
  • Collection training & education
  • Attorney services
  • Skip-tracing services
  • Cash acceleration services

Contact MedAssist for more information on Healthcare Collections.


peer reviewed